Are you using social media because it is the trendy thing to do or because you actually want to increase your business’s following count and gain more sales through marketing?
Hopefully, you answered the latter and want to use social media to help benefit your business in multiple ways. If so, then you need to learn some of the social media marketing best practices and we’re here to teach you!
Social media is constantly changing and evolving especially when it comes to marketing but it isn’t going anywhere.
Keep reading for our guide on seven best practices that you should observe when you market for your company on social media.
1. Find Your Target Audience
Within your social media marketing strategy, you should know who your target audience is and where you can find them. If you don’t already know who your target audience is, then you need to ask yourself a few questions about the type of person who will be buying your products or services.
For example, ask yourself how old your customers are and where they live? What do they do in their spare time and what types of content are they interested in? There are plenty of other questions you can ask but these will help you to start finding your target audience.
With this information, you should decide which social media platforms are best for your target audience. You can also decide if you should focus on text posts, images, videos, or a mix to reach your audience.
2. Create Goals
When you’re making your social media marketing plan you’re going to want to set up some goals for your company. If you don’t have any goals for your social media strategy, then you won’t have any clue what works and what doesn’t.
There are quite a few goals that you can have when you use social media for marketing. One goal can be to create more awareness for your brand. You can do this by tracking your follower count and how many shares you get on your posts.
Another great goal to have when using social media marketing is to increase your engagement.
Communicating with your customers on social media is a great way to build a relationship with them which will make you seem more trustworthy. The best way to track this is to see how many comments, likes, and mentions you get from your followers.
Creating goals and keeping track of your achievements on social media is important to see your growth.
3. Make Shareable Content
Social media marketing means that you need to create content that your audience will be interested in. One benefit of creating enjoyable content is that your audience will share it with their followers.
This will then make your content seen by even more people. It’s a great way for you to get promoted by your followers and have way more people see the content that you create.
You might be asking how do you create content that people want to share? Creating shareable content means that you create content that is engaging and not necessarily just an advertisement for your products or services.
Think outside of the box when creating content for social media.
4. Get Personal
Your social media strategy should also include getting personal with your followers. A good company will have a personality across each social media platform that its followers can recognize.
Engaging with your followers on social media is extremely important for your brand’s identity on social media. Your company should want to be friendly and interact with their followers so that you have a good reputation online.
It is also a good way to build a trusting relationship with your clients. Being personable is important!
5. Utilize PPC
Pay-per-click advertising, or PPC, is something that you can implement into your social media marketing strategy to see an increase in sales and traffic on your website. One of the best benefits of this social selling strategy is that you can see the results in real-time.
You’ll get tons of data and get to see exactly who clicks on your social media ad. Plus, you’ll be able to target your target audience with your social media marketing ads right away.
Creating a Facebook PPC campaign is a great way to drive traffic to your website which can help to get you more sales.
6. Keep up With the Competition
One of the best ways to step up your social media marketing plan is by keeping up with your competition. By seeing what your competition does on social media you can do what they do but make sure that you do it better.
See what works for your competition and what doesn’t work for them. You can see what type of content they post on their social media accounts. The best thing to do is implement it into your strategy but in a more efficient way.
Getting inspiration from your competition is something that tons of people do in many different fields.
7. Respond to Direct Messages
Another huge part of social media is the direct messaging feature. It is a lot like being able to text message with your clients and is a huge part of our technology today.
Direct messaging is a feature that many people will use to send any questions, comments, or concerns. You should aim to respond to these messages as quickly and efficiently as you can.
Answering direct messages is another part of your customer service. You can help to resolve any issues that your clients might be experiencing.
It’s a great feature to offer because many people find it quicker and easier than picking up the phone and calling someone. Plus, they like the fact that they still get to talk to a real person.
It’s not always possible to respond to all social media messages around the world at all hours of the day. It can be nearly impossible to man the social media helm with staff 24/7 to account for all time zones. As an alternative, you can use a Messenger chatbot, this way you stay available to your customers around-the-clock.
Social Media Marketing Best Practices for You
Utilizing these social media marketing best practices can definitely help to improve your marketing strategy. Using social media to find and target your audience can help you gain more clients and sales.
Make sure to stay on top of social media trends so that your business is always a step ahead. You’ll find that putting in the work for your social media marketing strategy will help you get the results that you desire.
If you’re looking for more social selling advice, then be sure to keep scrolling through our blog. Visit the Social Media and Influencer Marketing sections of the Bootstrap Business Blog right now for additional social media marketing best practices!